A Citizen's Charter represents the
commitment of the Organisation towards standard, quality and time frame of service
delivery, grievance redress mechanism, transparency and accountability.
Revenue(Scarcity) Department, Govt. Of Uttar Pradesh, in its efforts to provide more
responsive and citizen-friendly governance coordinates the efforts to formulate and
operationalise Citizen's Charters.
Please dial toll free 108 number for medical, fire and police emergency. No local code is required to do so. You can also dial the district disaster control room i.e. toll free 1077 number by adding the district code. Alternative 100 number for police and 101 for fire can be dialed.